IT Star is the data controller for the personal data we collect.
This policy explains how we collect, use and protect your personal data when you use our repair services, buy products, or contact us.
We may collect your name, contact details (phone/email), device details (make, model, serial) and transaction details. We do not access the personal content on your device unless needed to carry out and test a repair, and only with your consent.
We only send marketing with your explicit consent.
We do not sell or rent your data. We share it only with payment processors to complete transactions, where required by law, or with trusted providers under confidentiality agreements.
When no longer needed, data is securely deleted or anonymised.
You have the right to access, correct, erase, restrict, port or object to processing of your data, and to withdraw consent at any time. Contact us using the details below. You may also complain to the Data Protection Commission at dataprotection.ie.
We use appropriate technical and organisational measures to protect your data. If a breach poses a risk to your rights, we will notify you and the relevant authority as required by GDPR.
Our website may use basic cookies so the site works correctly. We do not use tracking or advertising cookies that identify you without consent. You can control cookies in your browser settings.
We respond to requests within 30 days as required by GDPR.